Bringing Your Computer In For Service

Please consider the following actions to ensure the fastest possible service:

  1. Backup all critical files. (We also offer a backup service.)
  2. Bring your original purchase receipt. It should contain necessary proof of purchase for software licenses.
  3. Bring in the disks for any software that may need to be re-installed.
  4. Bring your power adapter & battery. (laptops, only)
  5. If you are experiencing problems with computer external components, such as a USB device, bring in the computer as well as the component. 

 

Pickup & Delivery Service
We offer a free Pickup & Delivery service for UNH faculty and staff from campus offices for computers coming in for repair, and back to campus offices after they have been serviced. Requests are on a first-come first-served basis.
Pickup and Delivery is available during normal business hours. Please call the UNH IT Service Desk at 862-4242 to request pickup or delivery and one of our staff will call you to set up a time. Clients should be available at the time of a pickup/delivery to complete paperwork.