Why use Premium Services?

  • Over 10 years of collective technical knowledge and expertise working in the UNH environment
  • Expertise in Windows and Macintosh
  • Access to expedited repair services
  • Equipment pickup and delivery
  • Expert purchase consulting
  • Computer lifecycle planning to help maintain an accurate equipment inventory and licensing replacement and upgrades
  • Quick UNH IT Service Desk identification through unique call tracking software coding, assuring appropriate support levels
  • Direct access to TPS system administrator hosts for enterprise applications, including AD & Wildcat, Exchange, CISUNIX, file services, OCS, SharePoint, McAfee & ePO, and VMware
  • A flexible, experienced staff who can provide backup if your primary consultant is unvavailable
  • Custom operating system imaging, allowing for fast system rebuilds
  • Access to our Premium Services laptop loaner pool for clients whose machine is at Computer Repair Services for warrantee or other repair work
  • Direct access to the UNH Safe Electronic Equipment Disposal program to facilitate computer disposal