Our Fees
We accept cash, check, Visa, MasterCard, Cat’s Cash, and UNH Encumbrances.
Computer Repair Service FY13 RatesStandard labor rate for hardware and software services is $105 per hour with a minimum charge of one-half hour unless otherwise noted. Please note that the listed times to complete service may exceed the estimates below, depending on the nature of the issue. |
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Services Offered |
Description of Service |
Estimated Time to Complete Service |
Rate |
| Re-install Software | Re-install operating system/software applications on a computer. Estimated time varies depending on support level offered by manufacturer as well as number of applications to be installed | 30 min - 2 hours | $52.50 - $210 |
| Malware Removal | Removal of virus, spyware, and malware from computer. Re-install of Operating System could be necessary based on extent of infection. | 30 min - 2 hours | $52.50 - $210 |
| Data Backup | Backup of client data. Delivery of back up will vary depending on size. Restoration to hard drive on request. | 30 min - 2 hours | $52.50 - $210 |
| Diagnostics | Diagnostics of hardware and software, including scans and physical inspection of computer to determine cause of reported issues. | 30 min - 1 hour | $52.50 - $105 |
| Component Installation | Install of components including, but not limited to, memory/RAM, hard disk drives, modems, CD-ROM drives, DVD drives, sound cards, game cards/ports, video cards. | 30 min - 2 hours (per component) | $52.50 - $210 |
| Physical Cleaning & Reseating | Cleaning hardware, re-seating of internal components. | 30 min - 1 hour | $52.50 - $105 |
| Erase Hard Drive | Preparation of a computers' hard drive for re-use, transfer, or disposal. | 15 min - 30 min | $26.25 - $52.50 |
| UNH Computer Prep | Streamlined & Up-to-date configuration for new computers; including Operating System(s), Applications, and Virus Protection. Extended time could apply for computers not purchased at the UNH Computer Store | 15 min - 1 hour | $26.25 - $105 |
| Printer Service | Printer repair. (On-site is available for on-campus University owned printers with a minimum charge of 1 hr.) | 30 min - 2 hours | $52.50 - $210 |
Technical Professional Services
- Computer Repair Services
- Premium Services
- Software Services
- Campus Antivirus
- Frequently Asked Questions
- SCEP for Windows Installation
- SCEP for Windows Usage
- SCEP for Mac Installation
- SCEP for Mac Usage
- SCEP Best Practices
- Microsoft Security Essentials Installation
- Microsoft Security Essentials Usage
- Removing McAfee from Windows 7 and Windows Vista
- Removing McAfee from Windows XP
- Apple Education Licensing
- WildcatsMail
- Campus Antivirus