Loaner Laptop Program

The Technical Professional Services Computer Repair Service has a limited number of loaner laptops available as a courtesy to UNH students, faculty, and staff whose computers are currently in for service and meet the eligibility requirements outlined below. This service is free, but fees will be assessed for lost, stolen, damaged, or overdue laptops.

Both Windows and Apple laptops are available. Loaner Laptops are loaded with the latest versions of the respective operating systems, web browsers, University supported Anti-virus software, Microsoft Office suite as well as Adobe Acrobat Reader.

Eligibility

Loaner laptops are available to active UNH students, faculty, and staff who bring their computers in for service, providing:

  • The computer receiving service was purchased from the UNH Computer Store.
  • The computer is receiving service for a warranty repair.
  • Initial hardware diagnosis by CRS technicians indicates that the computer receiving serviced requires a lengthy turn-around time due to hardware replacement.
  • The borrower presents a valid UNH ID card and a credit card upon receipt of a loaner laptop.
  • The borrower reads and signs the CRS Loaner Laptop Use and Liability Form and the Computer Repair Services Loaner Laptop Form ( Download: PDF | DOC )

Availability

Loaner computers are available on a first-come, first-served basis. We do not accept reservations. Computer Repair Service staff must diagnose the problem to determine if the customer is eligible to receive a loaner laptop. The client will be notified of this determination within one business day.

Loaner computers are available to:

  • UNH faculty and staff year round
  • UNH students during the Fall and Spring Semesters

Liability of Borrower

The borrower assumes all responsibility for the laptop and any associated accessories, and is required to fill out and sign a Computer Repair Service Loaner Laptop Use and Liability Form and Computer Repair Service Loaner Laptop Form. Borrowers agree to adhere to the Acceptable Use Policy (http://www.unh.edu/cis/aup.html, Section E.4) and shall not install software, change configurations, or alter systems hardware/software. All files or programs saved on the laptop will be deleted upon return; the borrower is responsible for saving all files to a removable storage device. This loaner service is not responsible for damage to the borrowers' data storage device(s), loss of data caused by hardware or battery failure, or files saved to the laptop hard drive.

Hours of Operation

Located in the MUB, Level 2, Room 213

Academic Year: 8:30 a.m. - 5:00 p.m.
Summer/Breaks: 8:00 a.m. - 4:30 p.m